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At Dekorozy, we're committed to delivering your orders quickly and reliably, no matter where you are. Here's everything you need to know about our shipping and return policies:

Order Fulfillment & Warehousing

To ensure the fastest delivery possible, we work with a network of trusted warehouses and suppliers across the globe. Depending on the items in your order, they may be shipped separately from different locations. Each package will come with its own tracking number so you can monitor the progress of your items individually.

Processing Time

All orders are typically processed and dispatched within 2–4 business days. This ensures that you get your products as soon as possible, with quality assurance every step of the way.

Estimated Delivery Times (Free Shipping)

We offer free worldwide shipping on all orders!
Estimated delivery times vary by region:

  • Australia: 4–9 business days

  • USA: 6–12 business days

  • UK: 6–12 business days

  • Europe: 6–15 business days

  • Rest of the World: 6–20 business days
    (Need specifics? Contact us at info@dekorozy.com)

Express Shipping Available

Need your order faster? Express shipping is available upon request for an additional fee.
Just email us at info@dekorozy.com with the link to your desired product and your location, and we’ll send you a custom quote.

Tracking Your Order

Once your order has shipped, we’ll send you an email with tracking details for each package. If you don’t receive tracking or have any questions, feel free to reach out to us at info@dekorozy.com.

Note: As we ship from multiple warehouses, your order may arrive in parts. But rest assured—every item is on its way to you!

Returns & Refunds

We want you to love your purchase, but if you’re not fully satisfied, we’ve got you covered.

Return Policy:

  • Returns are accepted within 7 days of purchase.

  • Items must be in original condition and packaging.

  • Return shipping costs are the customer’s responsibility.

  • Refunds are processed within 5–14 business days of receiving the returned item.

If you'd like to request a return or have questions, please email us at info@dekorozy.com.

Still have questions?
We’re here to help! Contact us any time at info@dekorozy.com for support regarding your order, tracking, shipping, or returns.